Current Status:

Operational.

 
 

Planned Maintenance

Date

Description

Status


2023-06-02
10:00-4:00 EDT

We are upgrading Ipro Review to the latest version.

Complete
 

2022-05-18
18:00-24:00 EDT

We are implementing the final phase of our datacenter infrastructure overhaul. Webservices will be offline from 18:00-24:00 EDT.

Complete
 

2022-04-20
12:30-20:00 EDT

We are upgrading Ipro Review to the newly released latest version (2022.10)

Complete
 

2021-10-20
20:00-06:00 EST

We plan the second phase of our datacenter’s power distribution system overhaul. There will be an outage of Ipro Review and FileCloud during this time.

Complete
 

2021-09-23
16:00-17:00 EST

A minor patch for Ipro Review is being applied at 4pm in the afternoon.

Complete
 

2021-08-20
13:00-18:00 EST

Ipro for Enterprise is being upgraded to the latest version. The system will be offline between 13:00-18:00 EST.

Complete
 

2021-08-18
20:00-04:00 EST

We plan to overhaul our datacenter’s power distribution system, plus other upgrades to file servers and backup systems. There will be a outage of Ipro Review and FileCloud during this time.

Complete
 

2021-04-12
21:00-23:00 EST

We are currently increasing storage capacity. Access to some files may be temporarily disrupted while we take a storage system offline for expansion.

Complete
 

2021-03-19 17:00-22:00 EST

Archival Server Upgrade: files which have not been accessed in more than a month may be temporarily inaccessible while we complete hardware upgrades upgrades on our archival server to improve high-availability of archival storage.

Complete
 

2021-03-05 13:00-22:00 EST

Ipro Review Upgrade: Ipro Review will be offline for system upgrades on Friday the 5th of March from 1:00 PM to 10:00 PM EST.

Complete
 
 

 

Past Disruptions

 

2021-04-05
13:30-14:00 EST

FileCloud released an urgent security advisory regarding apache Solr. Due to the severity of the issue FileCloud will be offline for up to 30 minutes while the fix is applied.

CISO Note: the nature of this security vulnerability did not warrant an unscheduled outage (firewalls already mitigate the external threat) and this should have been patched in a normal maintenance window. Regardless, better safe than sorry!

Resolved

2021-03-15
11:50-12:35 EST

While adding Single Sign-On functionality to Ipro Review, a misconfiguration disrupted authentication requests.

Resolved